NEW DIMENSION PROFESSIONAL SERVICES

Our mission is to provide quality income tax & accounting services to all our clients.

FAQ

How do I check my refund status?

Please make sure that you have your current income tax return on hand before you access the IRS and FTB refund verification site.

IRS Where's My Refund?

Please provide the following information:

Your Social Security Number
Your Filing Status (1040 1st page)
Your Refund Amount (540 3rd page)

STATE (FTB) Where's My Refund?

Please provide the following information:

Your Social Security Number
Your Street Mailing Address Number
Your Mailing Zip Code
Your Refund Amount (540 2nd page)

How can I get an appointment?

Go to our appointment portal and submit a request.

If I cannot get an income tax appointment on time, what alternative do I have?

You can either do a document "DROP-OFF" by visiting our office (local only).

If you are outside our area, you can mail it to us via priority mail at

11708 Artesia Blvd, Artesia CA 90701

We strongly encourage you to mail your tax documents using a traceable delivery method.

A traceable delivery method is defined as any delivery method that allows you, the sender, to confirm the delivery of your mailing. Traceable delivery methods include:

USPS Priority Mail with Delivery Confirmation
USPS Priority Mail with Signature Confirmation
USPS Express Mail (for overnight delivery requests)traceable delivery method

Note: Please copy your original documents before sending it.

Please contact our office for more information.

I received an audit letter from the IRS/Franchise Tax Board what do I need to do?

You can either fax at (562) 381-7575 or email with attachment or mail the original letter to our office.

Please contact our office for more information.

I'm a new client, what documents do I need to prepare?

Complete a new client information form. Details regarding new clients will be provided upfront.
Consultation Fee. Please call our office for more information.
Previous Year Income Tax Return.
All Income Resources
For Self-Employed, please make sure all expenses are summarized.
For Rental Properties, please make sure all expenses are summarized
If you have dependents, please bring social security cards.
If you want a direct deposit, please provide us a voided check.

If you are an existing client, please update us with your contact information, changes in dependents that you can claim for the income tax year that we are preparing for, direct deposit (optional).

What are the Fee costs for services rendered?

Please contact our office for more information.

Is there a fee for consultation?

Yes. Please contact our office for more information.

What form of payments do you accept?

New Clients - Cash and Credit Card (Charges $100 and up only).
Existing Clients - Cash, Check, and Credit Card (Charges $100 and up only).

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